Free Download Innovative Priority Mechanisms in Service Operations: Theory and Applications
English | 2023 | ISBN: 3031308409 | 139 Pages | PDF EPUB (True) | 8 MB
This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and dynamic priority policy. It also contains a variety of practical examples and applications which help managers to make better decisions and to develop a coherent business strategy.