Soft Skills Masterclass - 3 In 1, Communication, Leadership

What you'll learn
Master The Art Of Soft Skills: Boost Your Career And Personal Growth
Communicate With Confidence: Develop Interpersonal Skills That Matter
Lead With Purpose: Transform Into A Charismatic & Effective Leader
Work Smarter, Not Harder: Learn The Power Of Teamwork & Collaboration
Conflict Resolution: Learn To Handle Challenges With Ease & Grace
Requirements
No prior skills or experience are required to take this course on soft skills. This course is designed for individuals of all levels and backgrounds, including those new to the topic or with limited prior experience. The only requirement is a desire to improve one's personal and professional skills. No additional tools or equipment are required, as all materials and resources will be provided within the course platform.
Description
Do you want to be a leader who inspires, communicates effectively, and builds successful teams? Do you want to stand out in the job market and excel in your personal and professional life? Then this is the course for you!This comprehensive course on Soft Skills will teach you everything you need to know about enhancing your personal and professional effectiveness. With a focus on Leadership, Teamwork, Communication, and more, this course will provide you with the tools and skills you need to succeed.You will learn how to communicate with confidence, develop strong leadership skills, build successful teams, and much more. You will also learn how to handle conflicts with ease, manage your time effectively, and enhance your emotional intelligence. By the end of the course, you will be equipped with the skills and knowledge you need to achieve your goals and unlock your potential.This course is designed for individuals of all levels and backgrounds, including recent graduates, mid-career professionals, entrepreneurs, and anyone who wants to improve their soft skills. No prior skills or experience are required; all you need is a desire to learn and grow.In this course, you will have access to high-quality video lectures, interactive quizzes, and a supportive learning community. Our experienced instructor will guide you every step of the way and provide you with the tools and resources you need to succeed.So what are you waiting for? Join the thousands of students who have already transformed their lives with this comprehensive course on Soft Skills. Start learning today and unlock your full potential!
Overview
Section 1: Welcome To Your Soft Skills Masterclass!
Lecture 1 Soft Skills Masterclass Introduction
Lecture 2 5 Actionable Insights To Help You Start Improving Your Soft Skills Now!
Section 2: Welcome to the Teamwork Section!
Lecture 3 Defining Teamwork
Lecture 4 The Importance Of Teamwork In The Workplace
Lecture 5 The Benefits Of Effective Teamwork
Section 3: Team Structures And Team Dynamics
Lecture 6 Different Types Of Team Structures
Lecture 7 The Role Of The Team Leader
Lecture 8 The Importance Of Clear Communication
Lecture 9 Understanding And Managing Conflict Within A Team
Section 4: Building And Maintaining A Strong Team
Lecture 10 How To Effectively Onboard New Team Members
Lecture 11 Setting Team Goals And Objectives
Lecture 12 Managing And Motivating The Team
Lecture 13 Recognizing And Rewarding Team Members
Section 5: Collaboration And Problem-Solving
Lecture 14 Techniques For Effective Collaboration
Lecture 15 Encouraging Creativity And Innovation Within The Team
Lecture 16 Problem-Solving Strategies
Section 6: Remote Teams Management
Lecture 17 The Challenges Of Remote Teamwork
Lecture 18 Communication And Collaboration Tools
Lecture 19 Best Practices For Remote Team Management
Section 7: High Performing Teams
Lecture 20 Characteristics Of High-Performing Teams
Lecture 21 Strategies For Building And Maintaining A High-Performing Team
Lecture 22 Case Studies Of High-Performing Teams
Section 8: Team Development Process, Assessing Team Performance, Improvement Action Plan
Lecture 23 The Team Development Process
Lecture 24 Techniques For Assessing Team Performance
Lecture 25 Developing Action Plans For Improvement
Section 9: Lean Management In Teamwork
Lecture 26 Defining Lean Management
Lecture 27 The Principles Of Lean Management
Lecture 28 Implementing Lean Management Within A Team
Section 10: Conflict Management
Lecture 29 Understanding The Causes Of Conflict Within Teams
Lecture 30 Techniques For Effective Conflict Resolution
Lecture 31 Strategies For Preventing Future Conflicts
Lecture 32 Review Of Key Concepts
Section 11: Conclusion To The Teamwork Section
Lecture 33 Conclusion
Lecture 34 Additional Resources For Further Learning.
Section 12: Communication Introduction
Lecture 35 Welcome To The Communication Section!
Section 13: The 7 C's: Clarity, Concise, Concrete, Correct, Coherent, Complete & Courteous
Lecture 36 Introduction To The 7Cs Of Communication Principle
Lecture 37 Clarity: Learn How To Communicate To Be Understood – 3 Top Tips
Lecture 38 Concise: Learn 3 Communication Tips For Brevity & Impact
Lecture 39 Concrete: Make Sure Your Communication Is "Grounded" In Reality
Lecture 40 Correct Communication: Learn How To Be Factual For Higher Impact
Lecture 41 Learn Coherent Communication With 5 Rules For Logic And Consistency
Lecture 42 Complete Communication: The Whole Truth And Nothing But The Truth
Lecture 43 Courteous Communication Will Set You Apart And Open Doors
Section 14: Oral Communication: 1 to 1, 1 to Many, Speeches, Interviews & Much More
Lecture 44 3 Ways To Communicate Effectively In A 1:1 Face To Face Interaction Or Meeting
Lecture 45 Effective Communication When You Speak To An Audience (1 To Many)
Lecture 46 The Interview: A Career-Critical Opportunity For Effective Communication
Lecture 47 Formal & Public Speaking: 9 Tips To Boost Your Performance
Lecture 48 The Academic Conference Presentation To Your Peers & Profs!
Lecture 49 Oral Communication: 6 Tips For Telephone Calls And Customer Interaction
Section 15: Meaningful & Mindful, Messages, Medium & Meetings (Zoom, Teams & In Person)
Lecture 50 Meetings, Meetings, Meetings: Yes You Can Make Them Effective
Lecture 51 Online Meetings: You're On Mute! How To Max Your Mic
Lecture 52 Meaningful Communication: Take Your Message To The Next Level
Lecture 53 Learn The Medium (Types) Of Communication
Lecture 54 Learn More About The Medium (Types) Of Communication
Lecture 55 Mediums Of Communication: Learn How To Choose The Right One
Lecture 56 Mediums Of Communication: More Tips To Choose The Right One
Lecture 57 Microsoft Teams For Communication: 5 Hot Tips You Need To Know
Lecture 58 Zoom Meetings: Don't Be A Post Pandemic Zoom Zombie
Lecture 59 The Message Really Matters In Communication: But What Is It Exactly?
Lecture 60 Learn Mindful Communication: Don't Be A Mindless Goldfish! Stay Present
Section 16: Models Of Communication: Linear, Aristotle, Laswell, Berlo, Osgood & Schramm
Lecture 61 Linear Model Of Communication: Components & Factors
Lecture 62 Linear Model Of Communication: Learn Examples & Benefits
Lecture 63 The Aristotle Model Of Communication: Convincing Oratory
Lecture 64 Laswell's Communication: 5 Part Model For Analysing Mass Communication
Lecture 65 Laswell Communication Model: A Practical Example To Explain
Lecture 66 Communication Models: Shannon Weaver's Encoders, Decoders & Noise
Lecture 67 The Berlo Communication Model: Sender & Receiver
Lecture 68 The Berlo Communication Model: Message & Channel
Lecture 69 Learn The Interactive Communication Model: Encoder-Source-Decoder
Lecture 70 Learn The Interactive Communication Model: Noise, Barriers & Criticisms
Lecture 71 Osgood Schramm Model Of Circular Communication
Lecture 72 The Westley & Maclean Model Of Interpersonal & Mass Communication
Section 17: Understanding Others Better, Be Understood & 10x Your Communication Skills
Lecture 73 Understanding Others For Effective Communication: 5 Top Tips
Lecture 74 Learn 5 Ways To Start Understanding Others & Improve Your Communication
Lecture 75 Improve Your Communication: Be Understood Better
Lecture 76 Boost Your Communication Skills: Be understood better
Lecture 77 Be Understood Better To Communicate More Effectively
Section 18: Noise In Communication: Emotions, Culture, Bias, Workplace & Generations
Lecture 78 Learn About Noise In Communication: Physiological Barriers
Lecture 79 Learn About Noise In Communication: Emotional Barriers
Lecture 80 Learn About Noise In Communication: Examples Of Emotional Barriers
Lecture 81 Noise & Communication: Overcoming Emotions – Anger, Pride, Anxiety
Lecture 82 Noise & Communication: Overcoming Emotions & Taking Responsibility
Lecture 83 Noise & Communication: Culture, Religion, Nationality
Lecture 84 Noise & Communication: Stereotypes, Prejudice, Signs & Symbols
Lecture 85 Overcoming Cultural Noise & Barriers To Achieve Effective Communication
Lecture 86 Achieve Effective Communication With The Right Approach To Cultural Barriers
Lecture 87 Noise - Communication Barriers In The Workplace And How To Overcome Them
Lecture 88 Noise - Barriers To Communication In The Workplace And Overcoming Them
Lecture 89 Noise - Barriers To Communication In The Workplace – Technology And Grapevines
Lecture 90 Noise - Dealing With Multi-Generational Barriers To Workplace Communication
Lecture 91 Noise In Workplace Communication – Mobile, Data And Technology
Section 19: Internal Business Communications: Tools To Boost Collaboration & Relationships
Lecture 92 Internal Business Communication Fosters Improved Collaboration And Relations
Lecture 93 Internal Business Communication – What It Is And Why You Need It
Lecture 94 Internal Business Communications – Whose Responsibility Is It?
Lecture 95 Internal Business Communications - Top Reasons Why You Can't Ignore It
Lecture 96 Internal Communication Improves Employee Experience
Lecture 97 4 Internal Communication Challenges to Tackle
Lecture 98 Internal Business Communications – How You Communicate With Your Team
Section 20: More C's: Charisma, Content, Calls To Action & Collaborative Communications
Lecture 99 Content And Relational Communication – Definitions And Considerations
Lecture 100 Charismatic Communication - Why Do Some People Radiate Confidence?
Lecture 101 Charismatic Communication - Developing Charismatic Communication Skills
Lecture 102 Charismatic Communicators Are Good Storytellers
Lecture 103 Calls To Action In Communication - Why You Need A CTA
Lecture 104 Calls To Action In Communication – 2 Tips To Write A Killer CTA
Lecture 105 Calls To Action In Communication – 3 More Tips To Write A Killer CTA
Lecture 106 Calls To Action In Communication – Even More Tips To Write A Killer CTA
Lecture 107 Collaborative Communications To Drive Productivity And Team Work
Lecture 108 Top 10 Collaborative Communication Skills
Section 21: Academic Theories Of Communication: Linguistics, Semiotics & Sociolinguistics
Lecture 109 Academic Communication Theories - Discourse Analysis
Lecture 110 Academic Communication Theories: Real World Applications Of Discourse Analysis
Lecture 111 Academic Communications Theories: What Is Linguistics
Lecture 112 Academic Communication Theories: Mass Communication
Lecture 113 Academic Theories: Types Of Mass Communication – Broadcast, Radio
Lecture 114 Academic Communication Theories: Mass Media – Outdoor, Transit and Digital
Lecture 115 Academic Theories: Advantages Of Mass Communication
Lecture 116 Academic Theories: Negatives Of Mass Communication
Lecture 117 Academic Theories: Organizational Communication – 4 Types
Lecture 118 Academic Communication Theories: Goals Of Organisational Communication
Lecture 119 Academic Communication Theories - Pragmatics
Lecture 120 Academic Communication Theories: Semiotics
Lecture 121 Academic Communication Theories: Sociolinguistics
Section 22: Technology & Trends In Communication: Social Media, AI, Wearables, Workplace
Lecture 122 Technology & Trends: How Social Media Has Affected Communication
Lecture 123 How Social Media Has Affected Communication – Boredom, Consumption, Social Cues
Lecture 124 How Social Media Has Affected Communication – Self-Expression, Urgency, Values
Lecture 125 How Social Media Has Affected Communication – #Nofilter, 140 Characters & Emojis
Lecture 126 5 Ways Social Media Has Affected Communication –Community, Audience & Disruption
Lecture 127 Technology & Trends: Collaborative Communication Tools For Workplace & Teams
Lecture 128 Technology & Trends: Collaborative Communication Tools
Lecture 129 Technology & Trends: Wearable Tech And Communication
Lecture 130 Technology & Trends In Communication: Hey Google, Teach Me About AI
Lecture 131 Technology & Trends: Communication And Artificial Intelligence
Lecture 132 Technology & Trends In Communication: Omni-Channel Communication
Lecture 133 Technology & Trends: 5 Benefits Of Omni-Channel Communication
Section 23: Inspiring Communicators
Lecture 134 Inspiring Communicators: Clinton, King, Churchill & Winfrey
Lecture 135 Inspiring Communicators: Lincoln, Mother Teresa, Reagan
Lecture 136 Inspiring Communicators: Lady Gaga, Billy Graham and Jack Welch
Lecture 137 Inspiring Communicators: Steve Jobs, Howard Schultz, Virginia Rometty
Lecture 138 Inspiring Communicators: Warren Buffett, Christine Lagard
Section 24: Oops Communications: PR Disasters, Business Failures, War Time & Plane Crashes
Lecture 139 Oops Communications – Worst Examples In Business – Wells Fargo
Lecture 140 Oops Communications – Worst Business Examples – Yahoo
Lecture 141 Oops Communications – Worst Examples Of History – Tragic Plane Crashes
Lecture 142 Oops Communications – Worst Examples – Environmental Catastrophes
Lecture 143 Oops Communications – Worst Examples – The Bombing Of Nagasaki
Lecture 144 Oops Communications – Worst Examples – Cold War, Cold Shoulder
Lecture 145 Oops Communications – Worst Examples Of Global Brand Damage
Section 25: New Trends In Communication: Remote Work, Unified Cloud Communication Channels
Lecture 146 Introduction To New Trends In Communication
Lecture 147 Trends In Communication: Remote Work, Unifying Communication Channels, Chat Apps
Lecture 148 Trends In Communication: Cloud-Based Tools, Zoom Fatigue, Mobile-First
Lecture 149 Trends In Communication: Digitised HR, Virtual Learning, User Experience
Lecture 150 Technology In Communication: Artificial Reality & Virtual Reality
Lecture 151 Technology In Communication: Live Stream, Webinars, Video Conferences
Lecture 152 Conclusion - Impact Of New Technology & Trends In Communication
Section 26: Leadership Introduction
Lecture 153 Leadership Introduction
Section 27: Leadership Models - 7 Leadership Models To Fit Your Leadership Style
Lecture 154 The Importance Of Leadership Models On Your Leadership Journey
Lecture 155 Autocratic Or "Do As I Say" Style Of Leadership
Lecture 156 Authoritative Or "Visionary" Style Of Leadership
Lecture 157 Pace Setting Or "Do As I Do" Style Of Leadership
Lecture 158 Democratic Or "What Do You Think?" Style Of Leadership
Lecture 159 Coaching Or "Consider This" Style Of Leadership
Lecture 160 Affiliative Or "People Come First" Style Of Leadership
Lecture 161 Laissez-Faire Or "Do Your Best" Style Of Leadership
Section 28: Empathy - Lets You Understand & Connect With People
Lecture 162 Tips To Lead Effectively With Compassion & Intelligence
Lecture 163 Be Open To Different Perspectives
Lecture 164 Practice Active Listening To Demonstrate Empathy
Lecture 165 Open & Transparent Communication For Leading With Empathy
Lecture 166 Lead With Empathy By Demonstrating Compassion
Lecture 167 It Is Important For A Leader To Remain Optimistic
Lecture 168 Set The Example Of Leading With Empathy And Commit To Self-Care
Section 29: Action - Great Leaders Inspire Through Action
Lecture 169 As A Leader You Need To Get Things Done. Only Action Produces Results
Lecture 170 Action Centred Leadership Is A Way Of Balancing Task, Team, And Individual
Lecture 171 Start With Why: How Great Leaders Inspire Everyone To Take Action
Lecture 172 4 Reasons Taking Action Is Crucial In Achieving Success
Lecture 173 Become An Action-Minded Leader By Mastering Your Own Time
Lecture 174 As A Leader You Also Need A Way Of Organising Your Own Tasks - Kanban
Lecture 175 Use Kanban Boards To Drive Actions And Progress In Your Team
Section 30: Diversity - Harness The Power Of Diversity & Inclusivity
Lecture 176 Diversity Leadership Drives Creativity, Innovation, Performance & Growth
Lecture 177 Achieving Benefits From Diversity Requires Inclusive Leadership
Lecture 178 Daily Practices For Inclusive Leadership
Lecture 179 How To Create A Safe And Supportive Environment For Your Team
Lecture 180 How To Be An Inclusive Leader
Lecture 181 Working For A Leader Who Doesn't Value Diversity - Exclusive Leadership
Lecture 182 Leadership In A Multicultural Environment
Lecture 183 Examples Of Understanding Local Culture, Japan, India
Section 31: Ethics - Create A Culture Of Respect For Ethics
Lecture 184 Ethical Leadership Is Centred Around Appropriate Conduct
Lecture 185 Ethical Leadership Principles - Honesty, Justice, Respect, Community, Integrity
Lecture 186 Ethical Leadership Examples
Lecture 187 How To Improve Your Ethical Leadership Skills
Lecture 188 The Importance Of Ethical Leadership
Lecture 189 Which Are The Traits Of An Ethical Leader?
Lecture 190 "Smartest Guys In The Room" Enron's Grand Failure of Ethical Leadership
Lecture 191 All Ethics Out The Window By Entire Management - The Satyam Scandal
Section 32: Resilience - The Trait That Helps Leaders To Keep Going
Lecture 192 What Does Resilient Leadership Mean & The Characteristics Of Resilient Leaders?
Lecture 193 What Practices Do Resilient Leaders Follow?
Lecture 194 Resilient Leadership Strategies : Lessons, Me-Time, Open Mindedness & Experience
Lecture 195 Resilient Leadership Strategies: Perspective & Emotional Intelligence
Lecture 196 Resilient Leadership Strategies: North Star, Exercise, Triggers, Overcoming Fear
Lecture 197 Resilient Leadership Strategies: Driving Forces, Business Rules & Breath
Lecture 198 Business Leadership In The 4th Industrial Revolution
Lecture 199 Leadership Quotient For IT Leaders
Section 33: Skills, Story-Telling, & Self-Leadership
Lecture 200 Storytelling Leads People To Connect With A Vision Through Their Emotions
Lecture 201 Pringles Turnaround Story To Learn How To Use Storytelling
Lecture 202 Great Leaders Are Trustworthy
Lecture 203 Great Leaders Ignite Passion In People & Display Their Own
Lecture 204 Great Leaders Are Vulnerable So They Can Build Relationships
Lecture 205 Great Leaders Make Change Look Easy By Balancing EQ + IQ
Lecture 206 Great Leaders Motivate People By Giving Them Autonomy
Lecture 207 Great Leaders Motivate People By Helping Them Master Their Craft
Lecture 208 Great Leaders Motivate People By Lifting Them To A Higher Purpose
Lecture 209 Great Leaders Keep Their Ego In Check
Lecture 210 Great Leaders Coach And Mentor The Next Level
Lecture 211 Great Leaders Manage The Player-Coach Role
Section 34: High Performance Business Leaders
Lecture 212 Elon Musk
Lecture 213 Jamie Dimon
Lecture 214 Steve Jobs
Lecture 215 Bill Gates
Lecture 216 Ray Kroc
Lecture 217 Andrew Carnegie
Lecture 218 Walt Disney
Lecture 219 Henry Ford
Lecture 220 Warren Buffett
Section 35: Inspiring Authors On Leadership
Lecture 221 Dare To Lead By Brene Brown
Lecture 222 No Bullshit Leadership By Chris Hirst
Lecture 223 Leaders Myth And Reality By Stanley A. McChrystal
Lecture 224 Leaders Eat Last By Simon Sinek
Lecture 225 Extreme Ownership By Jocko Willink & Leif Babin
Lecture 226 Why Should Anyone Be Led by You? By Gareth R. Jones & Rob Goffee
Lecture 227 Strengths-Based Leadership By Barry Conchie & Tom Rath
Lecture 228 The 15 Commitments of Conscious Leadership by Chapman, Jim Dethmer & Kaley Klemp
Lecture 229 No Rules Rules By Erin Meyer and Reed Hastings
Lecture 230 Lead With A Story By Paul Smith
Section 36: People - Great Leaders Who Changed The World Through Leadership
Lecture 231 Lord Admiral Nelson – Inspiration Leader Of The British Fleet
Lecture 232 Sir Winston Churchill – "Never Give Up" War Time Hero & Orator
Lecture 233 Nelson Mandela – World's Most Loved Reconciliatory
Lecture 234 Mahatma Gandhi – Non-Violent Steadfast & Compassionate Leader
Lecture 235 Millicent Fawcett – Anti-Establishment Campaigner For Women's Rights
Lecture 236 Oliver Cromwell – Civil War Leader Who Stood Up To Kings
Lecture 237 Abraham Lincoln – Autocratic Leader Who Abolished Slavery
Lecture 238 John F Kennedy – "Ask Not What Your Country Can Do For You"
Individuals who are looking to boost their career growth and advancement,Recent graduates or entry-level professionals who want to stand out in the competitive job market,Mid-career professionals who want to up-skill and stay relevant in their field,Entrepreneurs and small business owners who want to enhance their leadership skills,Individuals who want to improve their interpersonal and communication skills,Team leaders and managers who want to enhance their team-building and conflict resolution skills,Anyone who wants to develop a strong foundation in soft skills and gain an edge in their personal and professional lives

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